Privacy Policy

Last updated: 11 January 2024

This Privacy Policy explains how BizFlow Ltd (“BizFlow”, “we”, “us”) collects, uses, and protects your personal information when you use our website and services.

1. Who We Are

2. What Data We Collect

We may collect the following categories of personal data:

• Identity data: name, business name, job title
• Contact data: email address, phone number, postal address
• Business data: sector, turnover, card sales, Companies House number
• Technical data: IP address, browser type, device information
• Usage data: how you use our website and services

3. How We Use Your Data

We use your personal data to:

• Process funding and card machine applications
• Assess eligibility for BizFlow products or services
• Communicate with you about your enquiry or application
• Introduce you to third-party funding or payment providers where appropriate
• Improve our website and customer experience
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data on the basis of consent, contractual necessity, legitimate interests, or legal obligation as applicable under UK GDPR.

5. Sharing Your Data

BizFlow may introduce you to third-party funding or payment providers. We share only the data necessary for them to assess your application. BizFlow Ltd does not sell personal data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK GDPR you have the right to access, rectify, erase, restrict processing, object, and data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

BizFlow Ltd uses cookies to improve website functionality and analyse usage. You can control cookies through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure.

10. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

11. Contact Us

For privacy enquiries, contact us at hello@bizflowgroup.co.uk.

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.